High Country Home Assurance | Services & Pricing

Core Plans

Three service levels designed for second homeowners who value predictability, structured reporting, and reduced surprise risk.

Essential Assurance

$179 / month

Periodic, standalone inspections without ongoing tracking or continuity.
Best suited for lower-activity properties or owners seeking periodic verification.

Report delivery: within 48 hours of inspection completion

Includes

Bi-weekly scheduled inspections (route-based)
Exterior inspection
Interior walkthrough
Basic plumbing fixture check (visible leaks only)
HVAC visual check
Electrical panel visual scan
Window and door condition review
General condition scan (odor, moisture, irregularities)
Photo documentation

Reports Included

Inspection Report (bi-weekly)
Risk Flag Summary
Seasonal Readiness (basic)

Add-On Eligibility

Repair Verification Visit — $95
Route-Aligned Vendor Access — $125

Core Offering

Signature Home Assurance

$269 / month

Ongoing visibility with issue tracking, change detection, and decision-ready reporting.
Designed for owners who want consistent oversight and informed decision-making.

Report delivery: within 12–24 hours of inspection completion

Includes Everything in Essential, Plus

Weekly scheduled inspections (route-based)
Ongoing issue tracking across visits
Property condition baseline and change detection
Vendor activity visibility within reporting
Enhanced risk flagging and reporting

Reports Included

Inspection Report (weekly)
Risk Flag Summary
Seasonal Readiness (enhanced)
Monthly Owner Summary (memo)
Vendor Activity Summary
Annual Property Review

Add-On Eligibility

Repair Verification Visit — $95
Route-Aligned Vendor Access — $125
Off-Route Vendor Access — $245
Expedited Off-Route Visit — $295
Limited Project Oversight — $175/hr (2-hour minimum)

Signature + Spa Assurance

$349 / month

Full-property visibility with added spa monitoring and highest reporting completeness.

Report delivery: within 12–24 hours of inspection completion

Includes Everything in Signature, Plus

Hot tub/spa visual inspection at each visit
Water level check (visual only)
Cover condition review
Exterior equipment condition check

Does Not Include

Chemical balancing
Cleaning
Mechanical servicing

Reports Included

Inspection Report (weekly)
Risk Flag Summary
Seasonal Readiness (enhanced)
Monthly Owner Summary (memo)
Vendor Activity Summary
Annual Property Review
Spa Condition Summary

Add-On Eligibility

All Signature add-ons

Add-On Services

Defined add-ons with clear time limits and boundaries to preserve route efficiency and avoid open-ended property management scope.

Repair Verification Visit$95

Post-repair visual confirmation.

Includes

Visual confirmation of completed work
Photo documentation
Summary report

Does Not Include

Workmanship evaluation
Code compliance verification
Functional testing

Route-Aligned Vendor Access$125

Vendor access scheduled during an existing service route.

Includes

Property access
Onsite vendor entry and exit coordination
Secure lock-up

Time Included

Up to 60 minutes onsite

Off-Route Vendor Access$245

Vendor access requiring a dedicated trip outside scheduled routes.

Includes

Property access
Onsite coordination
Secure lock-up

Time Included

Up to 90 minutes onsite

Expedited Off-Route Visit$295

Non-emergency visit outside scheduled routes.

Examples

Owner-requested check
Time-sensitive concern
Special access request

Includes

Up to 60 minutes onsite
Photo documentation
Summary report

Not guaranteed same day.

Limited Project Oversight$175/hr

2-hour minimum. Onsite presence for small, owner-directed projects.

Includes

Meeting vendors
Observing progress
Status updates

Does Not Include

Project management
Multi-vendor coordination
Technical oversight
Decision-making

Inspection Standards & Service Rules

These definitions clarify what HCHA observes, reports, and communicates.

Inspection Definition

Visual, non-invasive observation only
No system testing or operation of equipment
No disassembly or technical diagnostics
No guarantee of issue detection

Risk Flag Classification

🔴 Immediate attention recommended
🟠 Monitor closely / potential escalation
🟡 Minor observation
🟢 No issue observed

When Issues Are Identified

Issues are documented with photos and description
Risk level is assigned
Recommended next steps are provided
Owner determines action and vendor engagement

Property Access

Interior inspections require a working access method
Acceptable access may include key, lockbox, or smart lock
If access is unavailable, inspection is limited to exterior only

Environmental Limitations

Inspections may be limited by weather, snow conditions, or access restrictions
Observations are based only on visible and accessible areas at time of visit

Communication

Reports are delivered via email
Follow-up clarification available for Signature plans

Scope Boundaries

HCHA is a Property Assurance Service, not a property management company, contractor, emergency responder, or maintenance provider.

What HCHA Is

A Property Assurance Service focused on

Early issue detection
Objective reporting
Risk visibility

What HCHA Does

Performs scheduled inspections
Documents visible conditions
Flags risks clearly
Provides photo-backed reports
Recommends next steps

What HCHA Does Not Do

Property management
Emergency/on-demand response
Maintenance or repairs
Contractor hiring or supervision
Technical/code inspections
Snow removal, landscaping, or spa servicing
Short-term rental operations
Open-ended key holding

Client Responsibilities

Hire and manage vendors
Maintain property systems
Act on identified issues
Maintain proper insurance

Service Limitations

HCHA does not provide emergency response services
Urgent issues should be directed to appropriate emergency or repair providers